Jaali work round hangings with 22 kt gold plating in pure silver

Shipping Policy

Every order is dispatched within a timeframe of 48 working hours from the time of placement.

We make sure all orders reach smoothly to our customers!

DELHI / NCR – 2 to 4 business days

OTHERS – 4 to 7 working days

REMOTE AREAS – Upto 10 working days

This is an approximate timeline and any unforeseen delays on behalf of the courier service, weather disturbances, political/public disruptions etc are not under our control.

We do not offer Cash on Delivery or Express Shipping.

THERE IS FREE SHIPPING ONLY ON ORDERS ABOVE 1500/-

If you wish to place an urgent order, please check with our team first!

Any dispute with respect to delivery (marked as delivered but not received, Missing item in packet, incorrect/broken items, empty packet) should be brought to our knowledge within 24 hours of delivery via Whatsapp or Emails. Post that, the parcel will be assumed to be received by the rightful owner in the desired condition and no further dispute for the above mentioned cases shall be entertained.

Once your order is dispatched, the status / tracking id etc will be updated on our website and you can log in here to monitor the status of your delivery.

Please don’t hesitate to get in touch with us if you have any concerns about your order.
We are here to help !

Return & Refund Policy

We strive to provide the best possible products to our customers. However, if at the time of shipment delivery, you feel unsatisfied, please check our policies below for a resolution.
ACCEPTABLE REASONS TO CLAIM A RETURN/EXCHANGE
(to be brought to our notice within 24 HOURS of shipment delivery with an image or an unboxing video)

Manufacturing defect

Damage in dispatch/transit or while delivering

Wrong proportions

Incorrect design

Missing design/piece

The customer can get in touch with our team over Whatsapp, emails to inform us about the above and after we confirm, the defective piece should be sent to our warehouse (with intact packaging/tags) where the shipping charges are borne by the customer. Our team shall dispatch a new, intact piece after a QC .

Any other reasons such as tarnishing of the piece, size issues in rings/bracelets/anklets/earrings , perceived colour differences, customer not liking the design, delays in delivery shall not be entertained.

We encourage the customers to review product descriptions, images and care instructions carefully before making a purchase

We at no given point of time, accept order cancellations, provide a store credit or a refund for your order.

For any questions or concerns, feel free to get in touch with our team. We are available for any assistance!